Privacy Policy Commitment

Your privacy is central to our service, and we treat your personal data with utmost care and transparency.

Introduction and Purpose

This Privacy Policy explains how Caldorivexa collects, uses, protects, and manages your personal information when you use our AI-powered automated trading recommendation platform.

Our processes are designed to comply with the Protection of Personal Information Act (POPIA) and applicable South African legislation.

Information We Collect

We collect data you provide directly, as well as information generated automatically through your use of the platform for analytical and operational purposes.

Personal Information You Provide

  • • Full name and contact details upon registration
  • • Account settings and platform preferences information
  • • Support requests and communications history
  • • Marketing opt-in preferences and consent timestamps
  • • Feedback you submit via platform surveys or forms

Information Collected Automatically

  • • Device type, browser, and operating system
  • • Usage patterns and feature interactions in platform
  • • Log data including access times and session duration
  • • IP address and approximate geolocation
  • • Cookie identifiers and analytics for performance

How Your Data Is Used

Your information powers our platform, supports security, enables analytics, and ensures relevant recommendations tailored to you.

  • • Authenticating and maintaining your account access
  • • Personalizing your dashboard and notifications
  • • Analyzing platform use trends for improvements
  • • Preventing fraudulent or unauthorized activities
  • • Managing support and communication requests
  • • Fulfilling our legal or regulatory obligations
  • • Sending updates upon user consent

Your Rights: You always have the right to review, correct, or request deletion of your data, as outlined in applicable privacy laws.

Data Sharing and Disclosure

We do not sell your data. Information is disclosed only for essential operations, compliance, or when required by law.

Service Providers & Partners

Caldorivexa may engage verified service providers under contractual terms to help operate our platform securely and effectively.

Legal Requirements

We share data only if legally required or to safeguard our legal rights.

Anonymous Statistical Use

Aggregated usage data may be used for research without identifying individuals.

Your Privacy Rights

You may access, update, restrict, or erase your data by contacting our support team, subject to verification.

  • • Access to personal data held about you
  • • Correction of inaccurate data records
  • • Request for deletion of your profile
  • • Obtain a copy of your data in common format
  • • Object to certain processing activities
  • • Limit usage of data for specific purposes

For privacy requests, email our support team as described at the bottom of this page.

Data Protection and Security

We use industry-standard technical and organizational security measures to protect personal data and access rights.

Technical Safeguards

  • • Encryption for data in transit and storage
  • • Firewall protection for all servers
  • • Regular software vulnerability assessments
  • • Two-factor authentication for admin accounts

Organizational Protocols

  • • Employee training in data privacy compliance
  • • Internal audits of access and usage logs
  • • Strict access controls for user information
  • • Written agreements with third-party processors

Data Retention Periods

We keep personal information only as long as necessary for stated purposes or as mandated by law.

  • • Held while your user account is active
  • • Retained for analytics and compliance use
  • • Archived for support and legal review
  • • Maintained for audit and regulatory checks
  • • Stored only when you opt-in to campaigns

Secure deletion occurs after retention or upon verified request.

Cross-Border Data Transfers

If we transfer information outside South Africa, safeguards ensure equivalent privacy standards.

  • • Standard contractual clauses with service providers
  • • Vendor due diligence and compliance reviews
  • • Data transfer subject to explicit user consent
  • • Physical or cloud data center hosting practices

Cookies and Tracking

Cookies, web beacons, or similar tools enhance user experience, but can be declined or customized in your settings.

Types of Cookies Used

  • • Needed for platform operation and login security
  • • Track usage analytics and site performance
  • • Store user interface preferences
  • • Enhance site functionality beyond essentials

Visit our Cookie Policy for detailed control and settings information.

Policy Updates and Changes

Material privacy policy updates will be communicated before changes become effective.

  • • Platform notifications about privacy changes
  • • Email alerts to registered users
  • • Prominent update banner on main site
  • • Date-stamped policy document published online

Review this policy regularly for the latest details.

Contact and Concerns

Questions or complaints about privacy should be sent to our compliance team.

Caldorivexa

80 Strand Street, Cape Town 8000 South Africa

Phone: +27329996474

Email: content@caldorivexa.sbs

Policy last updated December 29, 2025

Effective from December 30, 2025